@inproceedings{weissenbock_designing_2017, address = {Lisbon, Portugal}, title = {Designing workplaces for control rooms: a study using focus groups and stakeholder interviews}, url = {http://www.iadisportal.org/digital-library/designing-workplaces-for-control-rooms-a-study-using-focus-groups-and-stakeholder-interviews}, abstract = {Control rooms for supervising traffic or emergency situations are increasingly introduced in companies and other governmental organisations. Employees of safety-critical workplaces have to deal with a large amount of problems every day: Quick decision-making, coping with an overload of information and stress are the most important. Designing appropriate workplaces for employees in such organisations is essential. The following paper provides the results of focus groups and stakeholder interviews which were conducted in two companies with control rooms regarding these issues.}, booktitle = {10th {International} {Conference} on {ICT}, {Society} and {Human} {Beings} 2017 ({ICT} 2017)}, author = {Weissenböck, Elisabeth and Pohl, Margit and Judmaier, Peter and Viertelmayr, Andrea and Rottermanner, Gernot}, year = {2017}, note = {Projekt: GenSiSys}, keywords = {2017, Forschungsgruppe Media Computing, Institut für Creative Media Technologies, Publikationstyp Schriftpublikation, evaluation, gender, interface design, large screens, ⛔ No DOI found}, } @article{michelberger_mensch_2016, title = {Mensch und {Maschine} als {Team} – {Genderaspekte} in {Leitzentralen}}, number = {04-2016}, journal = {Bahn Manager}, author = {Michelberger, Frank}, year = {2016}, note = {Projekt: GenSiSys}, keywords = {Center for Sustainable Mobility, Institut für Mobilitätsforschung, Publikationstyp Schriftpublikation, peer-reviewed, ⛔ No DOI found}, pages = {124--127}, } @inproceedings{judmaier_untersuchungsmethoden_2014, address = {Berlin}, title = {Untersuchungsmethoden zur {Gendersensibilität} von {Arbeitsplätzen} im {Umfeld} sicherheitskritischer {Systeme}}, booktitle = {Gender {UseT}}, publisher = {Kompetenzzentrum Technik – Diversity – Chancengleichheit e.V.}, author = {Judmaier, Peter and Pohl, Margit and Michelberger, Frank and Bichler, Romana and Erharter, Dorothea and Fränzl, Thomas and Kunz, Angelika}, year = {2014}, note = {Projekt: GenSiSys}, keywords = {Center for Sustainable Mobility, Creative Industries, Department Gesundheit, Department Technologie, Forschungsgruppe Media Computing, Institut für Creative Media Technologies, Institut für Gesundheitswissenschaften, Institut für Mobilitätsforschung, Publikationstyp Schriftpublikation, SP IGW Health Promotion \& Healthy Ageing, Studiengang Physiotherapie, best, peer-reviewed, user centered design, ⛔ No DOI found}, } @article{pohl_life_2018, title = {Life at risk - an empirical investigation of the design of workplaces in control rooms}, volume = {13}, issn = {1646-3692}, url = {http://www.iadisportal.org/ijcsis/papers/2018130105.pdf}, doi = {10/gh38bq}, abstract = {Control rooms for supervising traffic or emergency situations are increasingly introduced in companies and other governmental organisations. Employees of safety-critical workplaces have to deal with a large amount of problems every day: Quick decision-making, coping with an overload of information and stress are the most important. Designing appropriate workplaces for employees in such organisations is essential. The following paper describes the results of an investigation in two companies with control rooms. Results indicate that the systems deployed in such control rooms support the operators efficiently. Stress is a more important influencing factor. We could not find any significant gender effects concerning the design of workplaces in control rooms.}, journal = {IADIS International Journal on Computer Science and Information Systems}, author = {Pohl, Margit and Weissenböck, Elisabeth and Judmaier, Peter and Viertelmayr, Andrea and Rottermanner, Gernot}, year = {2018}, note = {Projekt: GenSiSys}, keywords = {Center for Digital Health Innovation, Forschungsgruppe Media Computing, Human-Computer Interaction, Institut für Creative Media Technologies, Wiss. Beitrag, best, peer-reviewed}, } @inproceedings{pohl_gender_2015, address = {FH St. Pölten}, title = {Gender and the {Design} of {Computer} {Interfaces} in {Control} {Rooms}}, isbn = {987-3-86488-090-2}, abstract = {Control rooms play an increasingly important role in modern industry. However, women are still a minority in this field. There are several different explanations which might be responsible for the low number of women employed in control rooms. One of them is the design of the interfaces used in such control rooms. The following paper provides an overview of the respective literature. This overview covers perceptual, cognitive and usability aspects. Based on this overview, we derive recommendations for the design of systems to attract more women to this field.}, booktitle = {Forum {Medientechnik} - {Next} {Generation}, {New} {Ideas}}, publisher = {Verlag Werner Hülsbusch, Fachverlag für Medientechnik und -wirtschaft}, author = {Pohl, Margit and Weissenböck, Elisabeth and Judmaier, Peter and Rottermanner, Gernot and Größbacher, Stefanie and Erharter, Dorothea}, year = {2015}, note = {Projekt: GenSiSys}, keywords = {2015, Department Medien und Digitale Technologien, Forschungsgruppe Media Computing, Institut für Creative Media Technologies, Publikationstyp Schriftpublikation}, pages = {11--22}, } @inproceedings{rottermanner_feasibility_2015, address = {FH St. Pölten}, title = {Feasibility of {Eye} {Tracking} in a {Safety}-{Critical} {Environment} to {Support} the {Design} {Process} of {Gender} \& {Diversity}}, isbn = {987-3-86488-090-2}, abstract = {The consideration of gender \& diversity when designing software for safety-critical work environments such as emergency call control or traffic operating centres often proves difficult, as not only the work, but also the developer environment tend to be dominated by male staff. This paper describes the feasibility of eye tracking tests in a safety-critical work environment and its potential to recognize gender- \& diversity requirements based on defined hypotheses. The findings presented in this paper are based on a field test in a control room of Österreichische Bundesbahnen (ÖBB), which was conducted within the research project called GenSiSys.}, booktitle = {Forum {Medientechnik} - {Next} {Generation}, {New} {Ideas}}, publisher = {Verlag Werner Hülsbusch, Fachverlag für Medientechnik und -wirtschaft}, author = {Rottermanner, Gernot and Judmaier, Peter and Größbacher, Stefanie and Erharter, Dorothea and Pohl, Margit and Weissenböck, Elisabeth}, year = {2015}, note = {Projekt: GenSiSys}, keywords = {2015, Department Medien und Digitale Technologien, Forschungsgruppe Media Computing, Institut für Creative Media Technologies, Publikationstyp Schriftpublikation}, pages = {133--140}, } @book{michelberger_gender-_2016, address = {Berlin}, title = {Gender- und {Diversity}-{Kriterien} im sicherheitskritischen {Arbeitsumfeld}}, isbn = {978-3-7418-0996-5}, url = {https://www.epubli.de/shop/buch/51924}, abstract = {Der vorliegende Leitfaden soll Verantwortliche und EntscheidungsträgerInnen in Organisationseinheiten im sicherheitskritischen Bereich bei der Umsetzung von Kriterien im Bereich Gender und Diversity unterstützen. Er liefert konkrete Methoden und Anleitungen und gliedert sich in drei Abschnitte: (1) Guidelines: Auf Grundlage einer Literaturrecherche erstellte zentrale Richtlinien für Gender und Diversity in sicherheitskritischen Kontrollräumen und Leitstellen. (2) Methoden: Detaillierte Beschreibung der angeführten Methoden im Abschnitt „Guidelines“. (3) Testleitfäden: Praxiserprobte Leitfäden als Vorlage für die eigene Testdurchführung. Ziel ist es, einen übersichtlichen und verständlichen Einstieg zur Durchführung von Untersuchungen anzubieten, um so Schwachstellen im eigenen Verantwortungsbereich ausfindig machen zu können. Die gefundenen Ergebnisse können in Folge bei Design-, Organisations- und Ausstattungsentscheidungen unterstützen. Der Leitfaden entstand im Zuge des Forschungsprojektes „GenSiSys“. Das Projekt wurde vom BMVIT im Rahmen des Programms Talente gefördert. Dieses Dokument beinhaltet jedoch keine Daten oder Auswertungen aus den im Rahmen des Projektes zur Erprobung der Methoden durchgeführten Testläufe im praktischen Umfeld.}, publisher = {epubli (neopubli GmbH)}, author = {Michelberger, Frank and Judmaier, Peter and Rottermanner, Gernot and Größbacher, Stefanie and Viertelmayer, Andrea and Bichler, Romana and Laser, Birgit and Erharter, Dorothea and Pohl, Margit and Weissenböck, Elisabeth and Münch, Jens and Kraner, Florian-Silvester and Jordan, Werner and Palmetzhofer, Gerd and Fischer, Leonhard and Kriegshaber, Ursula}, year = {2016}, note = {Projekt: GenSiSys}, keywords = {Center for Sustainable Mobility, Forschungsgruppe Media Computing, Gender \& Diversity, Institut für Creative Media Technologies, Safety-critical workplaces, Studiengang Physiotherapie, best, best-lbmichelberger, evaluation}, } @misc{michelberger_gensisys_2015, address = {Wien}, title = {{GenSiSys} - {Gendergerechte} {Gestaltung} von {Leitstellen}}, language = {Deutsch}, author = {Michelberger, Frank}, month = sep, year = {2015}, note = {Projekt: GenSiSys}, keywords = {Center for Sustainable Mobility, Institut für Mobilitätsforschung, Publikationstyp Präsentation}, } @inproceedings{michelberger_lessons_2016, address = {Braunschweig}, title = {Lessons learned from field tests for methods of user evaluation in safety critical systems}, isbn = {987-3-937655-39-0}, language = {Englisch}, booktitle = {Proceedings of the 2nd {German} {Workshop} on {Rail} {Human} {Factors}}, author = {Michelberger, Frank and Rottermanner, Gernot and Bichler, Romana and Judmaier, Peter}, month = aug, year = {2016}, note = {Projekt: GenSiSys Projekt: AlertnessControl}, keywords = {2016, Department Medien und Digitale Technologien, Department Technologie, Forschungsgruppe Media Computing, Institut für Creative Media Technologies, Institut für Mobilitätsforschung, Publikationstyp Präsentation, Publikationstyp Schriftpublikation, Studiengang Physiotherapie, peer-reviewed}, }