comfort:zone (comfort zone) is the name of a research project and is about ensuring that everyone can move around freely in their cities and feel comfortable on their journeys.

The St. Pölten University of Applied Sciences (Departments of Social Affairs, Mobility, Media), a research institute (tbw research) and a software company (bitsfabrik) are working together on the comfort:zone research project.

For a lot of people without a car, getting around the city is not very easy or pleasant. For example, people in wheelchairs or with walking aids, baby carriages, bicycles and scooters. Or people who avoid places and routes due to fear, bad experiences or other reasons. Together with people who live, work or spend their free time in the cities of Baden, Korneuburg and St. Pölten, we want to find out exactly what those obstacles are.

We invite everyone to send us their criticism or feedback via the comfort:zone app. The project is looking for ways through the cities that are comfortable for users. Later, the project would like to work with residents and city officials to see how problem areas can be changed and improved.

The app is designed to help everyone get around their cities and feel comfortable on their journeys.

You can use the app to send us information.

You can take photos and videos of obstacles and mark the locations. This shows us the problem areas on your routes. You can also send us praise.

You can see which obstacles other people have found and support these reports.

Anyone who lives, works or spends their free time in the cities of Baden, Korneuburg and St. Pölten can use the comfort:zone app.

To use the app, you only need to register once by sending an email to comfortzone@fhstp.ac.at. You will then be sent a personal code.

comfort:zone uses a 5-digit code for the login. You use this code to log in.

To get the code, you only have to register once by sending an e-mail to comfortzone@fhstp.ac.at .

All information in the app is used for the comfort:zone research project. Only the project team can see the data. We do not pass on any information.

To register, enter your name and e-mail address. You will then receive the privacy policy. It contains all the information about the data collected.  

If you need help, write an email to comfortzone@fhstp.ac.at or get in touch with your comfort:zone contact person (ambassador).

- Blue smiley means praise
- Blue check mark means problem solved
- Red exclamation mark means criticism (obstacle)

You can move the map with your fingers, make it bigger and smaller or click plus and minus on the edge of the map.  

The list view shows the latest reports together with the address.  

You can support a report from someone else with a Like.
More likes show that an obstacle affects many people. Tapping Like again removes the support.

Tap on a report to see more information about the address, time, photos and videos.  

You can create a new report using the + New report button. You have 3 options:
- Accept location enters your current location as the address if your location sharing is active
With the "Save" button you can enter further data.
- Pin on the map
Tap the Search on map button to open the map.
Tap on a point on the map to mark your current position for the report.
You can enter further data by tapping the "Save" button.
- Entering an address
You can enter the address for your report.
You can enter further data using the "Save" button.

When you use the app for the first time, you can share your location when you are asked to. Each time you create a report, your location will be sent automatically.
If you want to share your location later, tap on Other in the app and then on Share location.

Location sharing makes it easier for you to create a report for a specific location. The address is only sent for your report. Your location will not be saved. 

Give your report a title. Describe what exactly your criticism or praise is.  

If you have a suggestion as to how the situation can be improved, please enter the suggestion.  

You will receive a suggestion for the date and time. You can also change the date and time. 

If you tap on Upload photo/video, you can take a photo or video and upload it. The Comfort Zone team will only receive these photos. They cannot access your other photos. 

The "Save" button saves your report and displays it on the app for everyone to see.  

Under My reports you will find your own reports. Under All reports you will find reports from other people.   

You have made a report, but the problem no longer exists. Then you can tap on Problem solved. 

You can only edit your own report. Tap on your report and then on the Edit or Fix button.